Privacy policy

We collect the information needed to process orders and support customers, including your name, billing and shipping addresses, email, phone number, order details, and messages you send us. Device, browser, cookie, and site-usage information may also be collected automatically.

Payment-card details are handled by our payment processor and are not stored directly by CandyRama.

• Process, fulfill, and deliver orders
• Send receipts, shipping updates, and service messages
• Answer questions and resolve order problems
• Prevent fraud and protect the store
• Improve products and the shopping experience
• Send marketing only when you have opted in

We do not sell personal information.

Information may be shared with payment processors, shipping carriers, email providers, analytics services, and other vendors only as needed to operate the store. We may also disclose information when required by law or necessary to protect customers and the business.

Essential cookies keep the cart and checkout working. Analytics and marketing cookies help us understand performance and may be controlled through your browser or any cookie controls provided on the site.

Depending on where you live, you may request access, correction, deletion, or portability of personal information and opt out of marketing. Email customercare@twistedtreatz.com. Some order records may be retained when required for tax, accounting, fraud-prevention, or legal reasons.

The store is not directed to children under 13. We use reasonable safeguards to protect information, but no online service can guarantee absolute security.